Paintings are shipped within 1-3 business days after payment is received. Made-to-order and custom paintings will take longer. The time for made-to-order and custom orders will be given in the item description.You will always get a shipping notice and a tracking number on the day I shipped your painting.
International shipments are shipped UPS, FedEx or USPS unless otherwise arranged. Import duties, taxes, and charges are not included in the item price or shipping charges.
I make sure all my paintings are being packed with great care to make it safely into your home.
Refunds and Exchanges
Please contact me within business 3 days of receiving of the painting if you find the item not as represented.
For a refund of the purchase price, minus the shipping, the painting can not be altered or damaged in any way. It has to arrive in original condition. The painting needs to be returned within 5 business days of receiving, packaged in the same manner it was sent to you, and mailed with the same type of postage. For example, if it was mailed USPS priority mail with a tracking number and insurance, it needs to be returned to me in the same manner.
Additional Policies and FAQs
I try to pre-calculate shipping charges but sometimes it does not come out perfectly, it may have been understated or overstated. If under, I gladly pay the difference to get your item shipped to you properly. If I have overcharged I will refund a portion of the shipping charge back to you.