Shipping & Policies

For the majority of my items I ship within Canada using padded envelopes, regular envelopes or boxes that includes $100 insurance, 4-7 business day delivery and tracking and delivery confirmation. Additional insurance available for parcels at $2.05 per $100 worth of insurance.

For items that can be packed flat, oversized letter shipping is used. Insurance for oversized letter shipping not included, but also available for $2.05 per $100.

I ship to the US using Tracked Packet with 4 to 7 business day delivery and tracking and delivery confirmation.

International shipping (outside of Canada and the US) only available for bulky items (dolls, quilts etc) at special request. Just send me a message!

Please be advised that we are not responsible for any taxes, duties, or any other fees that may be imposed by your government. These are the responsibility of the buyer.

I refund all shipping overages! If my shipping and handling quote for your order comes out lower than expected, I will refund you the difference through paypal.

Return Policy – A full refund for the price of the item (not including shipping and handling costs) will be given if you not satisfied (within 20 days of product being shipped). Seller pays for return shipping. Please note that there are no returns available for personalized items.

All items are custom made to order, so please allow 3-4 weeks for creation time!

Please contact me through email at katie@sewwhimsical.ca with any questions about material choices or custom orders!