Shipping & Policies

All items are shipped within the time frame specified on each listing.
Items paid with an e-check will ship once the e-check has cleared out.
I ship worldwide with priority mail and tracking!
Once marked as shipped expected arrival time is appoximately as follows:

Europe: 7-14 business days
Canada: 10-20 business days
USA: 10-20 business days
Japan: 10-20 business days
Australia, New Zealand and everywhere else: 20-35 business days
(For the US and Canada, packages addressed to the West coast may take a few days longer than East Coast, hence the 10 days difference in the average times stated above)
*Business days: Mon - Fri

International customers are responsible for all fees, taxes, and duties imposed in their country. Shipping charges do not include insurance for the items. I can additionally add this if you wish.

Need it faster? No problem! There are shipping upgrades available at checkout.

I care about your positive shopping experience, so please contact me anytime with questions or concerns about your order.

I always make sure you receive the item you have purchased in the given time frames, however if a package is lost during transit, a refund or replacement will be offered. A package is not considered lost before at least 40 working days have passed. (per BG post carrier policy)

Packages whose tracking info shows the item was successfully delivered and signed for are not considered lost and will be further followed up and investigated for mistakes or incorrect info, provided by the carrier.

If you want to return/exchange an item for a full refund (minus the shipping costs), please contact me within 5 days of receiving your order.

Exchanges must be of the same or lesser value of the item purchased.

If you wish to exchange your item for one at a higher price I will inform you about the difference.

Please notify me before you send items back. If you wish to exchange an item or return it for a refund (minus shipping costs) please make sure item is packaged properly so it reaches me in its original, unused condition.

Custom order sales are considered final. There are no returns or exchanges, except for if they were lost or damaged during Transit.