Shipping & Policies

Shipping

• I ship via UPS ,USPS and FEDEX to offer you the most economical shipping method possible.
• Domestic orders will take between 3 to 5 business days for travel.
• USPS offers delivery confirmation number not tracking numbers. While the number can give a general idea of where your package may be it does not always reflect its status.

Lost, Stolen, and Undelivered Shipments

USPS failures are not my fault or a reflection on my level of dedication to my customers.

Shipment & Address Changes

We strive to ship as soon as the product is ready to be dispatched from our studio for this reason we will use the addresses provided to us on the invoice. Be sure to verify your address because:

• I will ship to the shipment address listed in the order confirmation. This includes Paypal addresses.
• Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.

International Orders

• International orders are average 5-15 business days for delivery.
• We are not responsible for customs delays, lost or stolen packages
• International package IDs are not tracking numbers, but parcel numbers to confirm your shipment
• If you want a tracking ID it will need to ship FedEx or UPS and send us a convo before you purchase.

Refunds and Exchanges

Refunds + Cancellations

As a small business trying to bring our customers the best products and service possible we make an effort to process and ship orders the same day they are created, as well as invest in high quality materials and time to create these pieces. Because of the resources and time we take to get your goodies to you:

• All sales are finals, no refunds or returns are available.
• Order cancellations, additions to your order, or item swaps are unavailable once an order is placed as we ship the same day the product is created.

Returns + Oopsies

We want you to love your experience with us so if, for some reason, you do not love your item I am happy to work with you. While no refunds are available we are able to issue a store credit for the amount of the returned product provided that:

• The item is in brand new condition.
• This return is made within 14 days of the purchase date on your invoice. Any items where the item is returned outside of this 14 day period will incur a 15% restocking fee
• The buyer is responsible for any shipping charges.
• The buyer must contact us for an RTA form which must be included in the package upon the items return. Items returned without the form will not be issued a credit.
• Upon the return the store credit will be issued to the email address provided on your form.
• Following all of these guidelines ensures your return will be processed as quickly as possible.

Although I like to consider myself one that never makes a mistake, if your item is damaged we are happy to make it right. To replace a damaged item or incorrect item:

• This must be within 14 days of the purchase date on your invoice.
• Send us a convo with your order # and image of the item to verify the item is in fact damaged.

Please know that due to the way I process my orders cancellation requests will not be processed so please double check before you order! Once an order is placed it will ship. We will ONLY ship the color/item in the main photo of the listing.