Shipping & Policies

*** ORDER PROCESSING TIMEFRAME ***
Please allow 2-10 business days for your order to ship.

*** WHERE I SHIP ***
I ship both within the United States and internationally. Please refer to my shipping rates at the bottom of item pages for standard prices.
Regular shipment for international orders is 1st class international mail. If you would like a different form a shipment, please contact me for a price quote before you purchase.

I ship via USPS 1st class mail with confirmation delivery for most orders within the US.

*** YOUR ADDRESS ***
Please ensure that your address listed on Etsy is correct! I ship to the address listed on your Etsy account. I do not issue refunds for packages shipped to addresses that are incomplete, incorrect, or out of date. Please check your address on Etsy when you place your order.

*** CUSTOMD AND INTERNATIONAL FEES/TAXES ***
Please note that most international items arrive to their destination within 14 business days. However, international packages can take much longer to arrive than expected to arrive. This delay is caused by how quickly customs within both countries handles the package.

I am NOT responsible for expedited international shipping that is held up in customs either within the US or in your country. I have no control over the post office in the US or outside of it, and I have no control over customs agencies. I will ship quickly via the method you prefer, but I cannot be held responsible for delayed packages due to postal delays or customs delays. Please claim your package when it arrives to you. Should you wish a refund afterwards due to missing an important deadline, I will do so with communication and return of item. I issue a refund after the item is returned to me in its original condition. But please, claim your item when it arrives in your country.

I will not forge customs documents, nor will I mark an item as a gift on a customs form. It is illegal to do so, and I could be fined or jailed for doing so. I will not take the risk. The customer is responsible for all customs charges within their country. I do NOT pay for customs fees or taxes in your country for the imported merchandise. Each country assess different taxes and each area within a country may or may not collect these taxes.

*** REFUNDS ***
If for whatever reason you are not happy with your purchase when it arrives you have 10 days after your receiving of the item to return it. It MUST be post marked within this timeframe to be eligible for a full refund- minus shipping costs. Return MUST be shipped with delivery confirmation. This is for the protection of the buyer as well as the seller. The box can be shipped back to me either via USPS 1st class mail, parcel post, or priority, whichever you are most comfortable with.

If you are the recipient of a gift from my shop, only the purchaser of the item may ask for a refund. As the recipient, you can exchange the item for an item of equal value. You may not ask for a refund in cash value if you are a recipient of a gift. Only the purchaser can have the cash value refunded to their credit card.

*** EXCHANGES ***
Product exchanges are accepted up to 30 days after your receiving of your original purchase.

*** ALTERATIONS ***
Product alterations are accepted up to 30 days after your receiving of your original purchase.

*** Copyright ***

© 2012-2013 Elizabella Design
All materials, content, designs, patterns, and forms contained within Elizabella Design listings, products, and materials are the intellectual property of Elizabella Design and may not be copied, reproduced, distributed or displayed without Elizabella Design's express written permission.

© 2012-2013
Photography © Melissa Knaffla Photography and may not be used without express written permission from Elizabella Design.