All orders will be shipped within 3-5 business days from the date of payment if the items are in stock. Please check the amount online. Since it is a handmade item, there is only limited amount that can be produced. All packages will be sent via DHL International from Germany. When shipping overseas, customs can expect the package in 3 days in European Union, 10-12 days in other countries, but it is not guaranteed. It can delay up to 2-3 weeks. This doesn't happen often, but it can happen.
The return of the item is accepted within 30 days of the purchase. The item must be in its original unused condition to be returned, unless there is a manufacturer defect. The original shipping cost will not be refunded. Please email yy@yenayoung.com to request a refund.